Frequently Asked Questions

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

 

Are your sex dolls certified?

Yes, we have CE, ROHS, MSDS…, products from the US and Europe can be shipped!

Do nails/toenails fall off easily?

No! If your nails fall off accidentally, you can use our glue to stick them on. If you need any help, please feel free to contact us!

Is there any good price to buy?

Yes, the store will hold discounts and promotions from time to time, you can follow this website to get the best price!

How to order the different of head with body?

Please send me pictures, links directly, or leave us head and body information! We will contact you as soon as possible and check again!

What is the standard choice of dolls?

If you do not have any requirements for the order, we will produce according to the picture image of the doll.

If we are not satisfied with the sex doll we received, can we refund it?

Sorry, you can’t! All dolls are customized, and all dolls will have real photos in the factory before delivery, so we will ship them after you agree!

Do you have extra accessories for the doll?

Yes, you can choose her wig, the color of eyes, lips, the color of nails and toenails, tongue…, if you have special needs, please feel free to contact us!

How old is the doll?

All dolls are over 18 years old and most are between 18 and 45 years old.

How long is the service life?

Two to four years! But be careful, her life is all up to you! She is a girl and needs to take care!

How should we store her? Will it be damaged under normal weather?

You can make her stand up or sit on a chair or other place. No, she showed great adaptability to the climate. Normally, it’s no problem for her!

Does she have a special pungent smell?

No, it doesn’t, only the original smell of TPE material, no pungent smell. If the package you buy has a lot of pungent smell, most of them are fake dolls or bad dolls!

Does her makeup come off easily?

No, all dolls now have new makeup techniques, which can make the hand feel smoother and not easy to fall off!

If the doll is accidentally broken, how can you help us repair broken hands/legs/foot…?

We will send you repair materials or tools and corresponding repair videos! If your doll really encounters a terrible broken, please let us know and we will help you to deal with it properly!

How long will it take to ship after ordering?

After ordering, it will be delivered within 3-5 days, by DHL / UPS / FedEx / TNT / EMS…

Can I change the makeup myself?

Yes, you can use make-up remover to clean, TPE head is easy to make a second makeup!

What should we do if we want to sell?

Please contact us here, or contact us via email, Skype, whatsapp, phone, and reply you immediately and discuss market business!

Waterproof?

Yes, they are waterproof and will not absorb water. These are sturdy TPE dolls (airless bags).

Can the doll heat itself?

Our dolls can be heated in a hot tub or heating blanket and keep the heat for a period of time. We do not recommend boiling the doll. Some dolls have their own heating system, which can heat to the body temperature.

Returns-what if I change my mind?

Under no circumstances will we accept returns. All sales are final. Due to the nature of sex toys, returns are not allowed for any reason. You can cancel the order before the doll is produced and shipped, and you need to pay a 10% cancellation fee. *Work starts after payment is cleared.

How to care?

Take care of your doll like a real woman. Her joints are designed to bend normally. Push them hard, like a real woman-you will destroy her. Don’t force pressure in the wrong direction. Except for water-based lubricants, do not use any other lubricants! Avoid dragging it onto rough surfaces. The skin grows up and heals, don’t bite off the nipple, she will love you. Understand the main use of common sense, she will continue for several years.